Table of Contents
Definition
A chargeback is a payment reversal initiated by a spender's bank or credit card company, which claws back the original transaction amount and reduces the affiliate's earned commission.
Quick answer: A chargeback is a forced payment reversal that removes the associated commission from your affiliate earnings. On cam sites, chargebacks typically represent 1-3% of total transactions and are deducted directly from your revshare balance.
Key takeaways
- Chargebacks reverse both the spender's payment and your commission on that transaction.
- Cam site chargebacks typically run between 1-3% of total transaction volume, but spikes happen around holidays.
- You have no control over chargebacks since they are processed between the spender's bank and the platform.
What a chargeback means for affiliates
Why chargebacks happen on cam sites
- Buyer's remorse: spender regrets the purchase and contacts their bank
- Shared accounts: someone else on the account disputes the charge
- Fraud: stolen credit card used to buy tokens
- Billing confusion: spender does not recognize the charge descriptor
How to track chargebacks in your affiliate data
Reducing chargeback impact on your revenue
Frequently Asked Questions
Do chargebacks count against my affiliate account standing?
On most cam platforms including Chaturbate, chargebacks are deducted from your balance but do not penalize your account unless the chargeback rate is abnormally high, which could trigger a review of your traffic sources.
Can I see which spender initiated a chargeback?
Yes. The chargeback appears as a negative transaction tied to the same user ID. In CB-Stats, you can filter transactions to show only negative commission values to identify which spenders have chargebacks.
How long after a purchase can a chargeback happen?
Most chargebacks are filed within 60-120 days of the original purchase. Credit card companies typically allow disputes up to 180 days, so very old transactions can still be reversed.
Frequently Asked Questions
Do chargebacks count against my affiliate account standing?
On most cam platforms including Chaturbate, chargebacks are deducted from your balance but do not penalize your account unless the chargeback rate is abnormally high, which could trigger a review of your traffic sources.
Can I see which spender initiated a chargeback?
Yes. The chargeback appears as a negative transaction tied to the same user ID. In CB-Stats, you can filter transactions to show only negative commission values to identify which spenders have chargebacks.
How long after a purchase can a chargeback happen?
Most chargebacks are filed within 60-120 days of the original purchase. Credit card companies typically allow disputes up to 180 days, so very old transactions can still be reversed.
